Ordering & T&C’s

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

We try and simply what can be a time consuming and complicated process. Our commitment is to make things as easy as possible for you.

Ordering:

  1. Contact us via email outlining:
    1. Product you have in mind including any visuals or references you have
    2. Aprox QTY required
    3. Date required
  2. We will provide a quotation and provide some related info REF lead times, options etc
  3. Quotation price will always include the cost of the design & delivery
  4. Once price & details are agreed, we can start the design process.
    1. We ask you to send us what you have in mind in terms of colours and style (see our catalogues for many ideas), also we will need you to send all logos and also what text is required.
  5. We will start design and have a first draft design back within 24 hours
    1. Changes / amendments can be made until you are happy.
    2. However, a charge may apply if the process has been excessively time consuming
  6. Once design is signed off, we will start production.
  7. An Invoice will then follow requesting payment.

Art work and designs:

  • It is the customer’s responsibility to make sure all final art work is approved and an email acknowledgment of this is sent to us stating this. Please carefully inspect all elements of the art work that we have provided. Check all spellings, text, colours, logos, placements, omissions etc. Once you are satisfied and 100% happy that everything is in order, please confirm this via email.
  • Titan sports will not be responsible for art works that have not received full sign off from the client or Titan sports will not be responsible for art works that a client has signed off on and thereafter notices a problem along the production line (unless of course this was brought to our attention).
  • All art work, designs and visuals that Titan sports design are the property of Titan sports unless an agreement has been made between the client and Titan sports.
  • We will make colours/pantone colours as close as professionally possible, it is understood that many colours will vary across many fabrics, materials, devices etc

Payment:

  • 100% payment is payable on all orders less than €2000/£2000 total including VAT
  • 50% deposit is payable on confirmation of order. Order is not confirmed until this is paid.
  • The balance of 50% is payable before goods are dispatched. Goods will not be dispatched before this under any circumstances.
  • Funds must be cleared in our accounts before dispatch will take place.
  • A 2.5% additional charge on invoices applies to credit card payments.
  • All orders are subject to the Irish VAT rate of 23% and/or UK VAT of 20%
  • Clothing goods being sent to the UK EXCLUDES a UK import duty of 12% & UK VAT of 20%, both payable on the customer side to courier pre delivery (we invoice for goods only)
  • Duty is not reclaimable | VAT is reclaimable if you have UK VAT number
  • Quotations are valid for two weeks’ maximum. Prices may vary after this time period due to various fluctuations.
  • Stock colours or quantities are not guaranteed until the deposit is paid (ie stock levels may change from time of initial quote/query to the point of order confirmation/deposit)

Lead Times & Ordering:

  • Please note our lead times. We will not be responsible for any missed dates/deadlines if good are ordered outside of these deadlines.
  • If goods are ordered outside of these lead times, risk of late delivery is significantly increased and Titan sports will not be held responsible.
  • Pre-production samples are only possible for very large orders.

Sizing/garments:

  • It is the customer’s responsibility to review a particular products size chart and insure that are satisfied with this before providing the order/quantities to us. All other products/garments size charts are available on request.
  • It is accepted that some measurements will not be exactly as stated on the particular size chart


Products/Quantities Quantities up to 1,500 Quantities between 1,500 and 3,000 Quantity greater than 3000
Custom medals 6 to 7 weeks 6 to 7 weeks 14 weeks
Titan brand/wholesale T-shirts 3 weeks 4 weeks 4 weeks OR 8 weeks
Custom made T-shirts 6 to 7 weeks 6 to 7 weeks 8 weeks or 14 weeks
Sublimation clothing: cycling jerseys, singlets, T-shirts etc 6 to 8 weeks 6 to 8 weeks 8 weeks or 14 weeks
Printed/embroidered hoodies, vests, polo shirts, cotton T-shirts etc 4 weeks 6 weeks 8 weeks or 14 weeks
Other items including caps, head scarves, bags, bottles etc 3 Weeks 6 to 8 weeks 6 to 8 weeks


Sizing/garments:

  • It is the customer’s responsibility to review a particular products size chart and insure that are satisfied with this before providing the order/quantities to us. All other products/garments size charts are available on request.
  • It is accepted that some measurements will not be exactly as stated on the particular size chart

All our medals are now made from Recycled Metal!

Recycled polyester T-shirts now available made from Recycled Plastic Bottles!

contact ken@titansports.ie